So, you might have purchased the JioFi device and while using the device, you are having some problems with the speed of the device is showing a red light network rather than green or blue. Here, we are going to solve those problems using simple methods.
I am also a regular JioFi user and I too had these problems. So, I tried to solve the problem manually. I did a lot of work and finally, I found the solution to the problems which occur in the device.
I am sharing with you all the solutions which I found helpful. Here, I am categorizing problems into two types:
- Speed Problem (The Blue Light/Other Reasons)
- Network Problem (Red Light)
For some people, the JioFi might be giving slow speed and for others, it is showing a red-colored signal rather than green or blue. If your JioFi device is showing a red signal, then directly go to the 2nd point and then read the first point.
Reasons for Low speed in JioFi
We all know that “MORE NETWORK MEANS MORE SPEED”. This applies to the JioFi device also. If your JioFi device is showing a Green signal or Green colored signal, it means that you have a good network and the speed will be good automatically.
But, if your JioFi device shows a blue or red-colored signal, it means that your area doesn’t have a good network. So, try moving the device to a place, where you get a good network or good signal (Green Colored). The best methods to get some good network are shown after these reasons.
In India, the bands available for use are Band3, Band5, and Band40. Make sure your device is using Band40 because Band3 and Band5 give slow speed. Band40 is the high-speed band and it is only available when you get a good signal.
So, try to maintain your device at Band40 to enjoy high-speed 4G internet from your JioFi device. To know how to check BANDS on the JioFi devices, read the solutions below.
The distance of JioFi should be at most 10 meters from the device which is connected to it. The speed decreases as you move far from the JioFi device and get less network from it.
Also, make sure that nothing comes between the JioFi and the Device (except the air). As stated in an FAQ section by the company, barriers like walls or doors sometimes tend to decrease the speed.
There are some other reasons which I think are responsible for the low speed of JioFi. This is my personal experience. The height of the device from the ground is responsible for its low speed. I think that if you keep the device at a lower height or on the ground, the device’s speed is automatically lowered.
Another reason is your recharge. Please check that you have DATA left on your account. If your per day 1 GB quota is used, the speed will be slow and even if you apply these steps, it will be as slow as 128 KBPS. You might like reading about Google Camera Ports for Android.
Solutions to speed problems
Try getting a green signal. Blue or red isn’t sufficient to give you great speed. To achieve a good network, try walking or roaming with the device all around the house.
Stop at the place, where you get a good network. Now, keep the device at that place and enjoy the high-speed internet. I have to keep the device in front of my basin to get high-speed internet from the JioFi device.
Make sure that you are connected to Band40. To check which band your device is connected to, log in to the JioFi control panel.
Steps to check the connected Band using mobile or laptop:
- Login to http://jiofi.local.html, using a browser like Chrome.
- In the LTE status, Check the operation band.
- If it shows Band5 or Band3, then try moving the device inside your house or office.
- Refresh the page.
- Roam until you get the desired Band40.
- As soon as you get Band40, stop and place the device nearby there.
- If there are barriers like the wall between your device and JioFi, then, try moving JioFi close to the device. More the density of the JioFi network, the more speed you get. Remember this mantra as it applies everywhere. Stay in the room where your JioFi device is. It will help you to get a good signal from JioFi and enjoy the high-speed internet.
My personal method to get high-speed internet on JioFi
Use these methods at your own risk.
To get high-speed internet on the JioFi device, try keeping it at a height greater than your height. Believe me, this will help you get good speed from JioFi. I have been using JioFi since April month in the year 2017, in the beginning, there was no problem with the device. But now, there are plenty of problems with the device. It automatically restarts sometimes.
It also shows a red signal which blinks continuously and there is no internet connection.
The Red signal problem
Suddenly, the red-colored signal came up showing. Don’t get depressed. Follow these steps which I had applied to recover the green or blue signal.
- Switch ON your JioFi device
- Open the back panel
- On the right side, you will see RESET written with a hole beside it
- Take a PIN or SIM CARD ejector
- Put it in the hole, you will feel like you are pressing a button
- Press it for at least 14 seconds
- The device will RESTART automatically
- After applying you’ll see the Blue or Green signal. If you cannot see the Green or Blue signal, try contacting customer care.
I have contacted JIO Customer care and they told me to go to the nearest Reliance Digital with my JioFi and update the software. They told me that after updating, the device will work fine. I also asked if that would charge money. They told me it is totally free of charge.
I am a regular user of JioFi since April 2017 and it works fine sometimes and sometimes it works WORST. I think it depends on your location, as I live in an area where the JIO network is low, I get slow speed. But after applying all these tips, I could get speed as fast as 6 MBPS which is great for me.
At some locations, the speed is even 10 to 13 MBPS. I will go to Reliance Digital and update the device. After that, I will update this post and tell you what changes occurred. Get updates on Windows, iOS, & macOS on Informer Fox.