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SendBird adds voice and video to popular chat API

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SendBird adds voice and video to popular chat API

SendBird has constructed a extremely profitable enterprise with a chat API, however the firm by no means supposed to cease there, and right this moment it introduced it was including voice and video capabilities to its communications platform.

“We’re creating extra of an interplay platform to permit not simply textual content messaging, but additionally voice calling and video recording capabilities on high of our platform. So it turns into a extra complete providing,” CEO and co-founder John Kim informed TechCrunch.

The new instruments are constructed on an IP-based supply system, so it doesn’t contact telephony, based on Kim. That ought to assist give it some differentiation from one other common communications platform, Twilio.

Kim says that his firm is at present primary within the chat API house, delivering 100 million interactions monthly. This entails primarily powering chat in on-demand companies like trip hailing and meals supply, and in addition on-line marketplaces and communities. More not too long ago, Kim says he’s seeing an uptick in digital well being functions, one thing that’s sure to proceed as telehealth choices abound as a sensible option to get medical recommendation through the COVID-19 disaster.

Adding voice and video will certainly add to the assets required to ship these companies, however Kim says they’ve constructed the platform to deal with it. “One of the issues that clearly differentiate us from the remainder of the market was our means to scale. So we haven’t had any points from the technical facet of issues with the rising demand,” he stated.

The firm plans to invoice for these companies by the minute, which Kim says is an trade finest apply for voice and video. SendBird lets builders add these capabilities with simply a few traces of code, providing an identical worth proposition to firms like Plaid (not too long ago bought to MasterCard), Twilio and Stripe. It saves builders from having to construct these capabilities themselves.

The firm was based in 2013, and was a part of the Y Combinator Winter 2016 cohort. The firm has over 200 staff right this moment and has raised over $120 million, based on PitchBook information. Pitchbook pegged the corporate’s valuation at greater than $287 million as of final May when it introduced a $50 million Series B extension that introduced the full Series B to $102 million.

SendBird snags further $50M for messaging API instrument, because it extends Series B to $102M

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